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Our Terms, Your Rights at berjaya888

Everything that governs your account — how we handle your data, what rules apply to your wallet, and how disputes are resolved — is set out here.

Account TermsPrivacy & DataCookies PolicyUser RightsContact & Disputes
berjaya888 Our Terms, Your Rights at berjaya888
ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security is handled at multiple layers. We use SSL encryption on all connections, and your account wallet — whether funded via DuitNow, FPX, or any other method — is accessible only after OTP verification tied to your registered mobile number. We retain transaction records as required by applicable law and delete personal data that is no longer needed for account or legal purposes.

Data Handling

We collect only what is needed to run your account: your contact details, transaction history, and verification documents. Nothing is shared with third parties outside legal obligations.

Cookies

We use session cookies to keep you logged in and analytics cookies to understand how the site is used. You can manage cookie preferences through your browser settings at any time.

Retention Policy

Account and transaction data is kept for the minimum period required under applicable Malaysian law. Once that period lapses, data is securely deleted from our systems.

Data Requests

You can request a copy of your personal data or ask us to correct inaccurate records by contacting support with your account ID. We process these requests within the timeframe required by law.

LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you have a question about these terms, want to request a copy of your data, or need to raise a dispute, our support team handles policy queries directly. Reach us through live chat in your account dashboard, by email, or via our contact form — we aim to respond to all policy-related requests within two business days.

Team online

Live Chat

Open your account dashboard and start a live chat session. Policy and account queries are handled by the same team — no separate queue.

Email Support

Send your data request or legal query to our support email address listed in your account settings. Include your registered account ID for faster handling.

Contact Form

Use the contact form on our site for written policy queries. Responses are sent to your registered email, usually within two business days.

Common Questions About Our Legal Terms

These are the questions we hear most often about account terms, data rights, and how our policies work in practice.

These terms apply to anyone who opens or uses a berjaya888 account. Access is available where local law in Malaysia permits, and by using the platform you agree to these terms.

Yes. Contact our support team via live chat or email with your registered account ID and we will provide a copy of the personal data we hold on your account within the legally required timeframe.

Send a written request through the contact form or by email. Include your account ID and specify what you want corrected or removed. We handle these requests in line with applicable Malaysian data law.

No. The same account terms apply regardless of which payment method you use. Touch 'n Go eWallet, Boost, and GrabPay transactions are all logged and covered under the same policy.

We send notice of any material changes to your registered email before they take effect. If you continue using your account after that date, it means you have accepted the updated terms.

We retain records for the minimum period required by law after account closure, then delete them. You can ask our support team for details on the specific retention period that applies to your account.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.