Moving Winnings Back to Your Wallet
Withdrawal requests go through the same cashier section you use to deposit. Pick the channel you want your money sent to — this can be your linked Touch 'n Go eWallet, GrabPay, or a local bank account via DuitNow. We process your request in the order it arrives, and your account verification status affects how quickly it moves. Players in Kuching and
across Malaysia use the same withdrawal flow. Keep your registered account name consistent with your wallet or bank details to avoid hold-ups.
- Go to the withdrawal section — From the cashier, select withdraw and choose your preferred payout channel — Touch 'n Go eWallet, GrabPay, or DuitNow bank transfer.
- Enter the amount — Type in the amount you want to withdraw. The cashier shows your available balance so you can confirm before submitting.
- Complete identity verification — If your account has not been verified yet, you will be prompted to upload your IC — this step protects your funds.
- Wait for the transfer — We review and process the request. Once approved, the funds move to the wallet or bank account you specified.